Communication Skills Workshops

Intended for

Ultrasound physicians in the Israeli HMOs, Gynecologists and Delivery Room Nurses, Gynecologists in the HMOs.

Goals of the Course

To improve the participants’ communication and clinical skills.

Course Description

Participants practice in complex medical scenarios calling for interaction between the caregivers and actors playing the roles of patients and their families. The scenarios are taken from real-life situations that a caregiver would encounter with patients and family members. The scenarios are carefully chosen according to the participants, i.e. Ultrasound physicians practice delivering bad news, coping with a patient’s demand to provide a service not covered by the HMO, or an arguing couple. Gynecologists and Delivery Room Nurses practice in scenarios that include relating to patients who are unresponsive to fertility treatments, treating diabetes in pregnancy, gaining informed consent for cervical suturing, dealing with somatic situations and medical errors, and more.
 

The practice scenarios are observed through a one-way window by communication skills and gynecological experts, as well as by the fellow participants. The various scenario stations are documented and recorded using an audio-visual system, and the recordings form the basis for the evaluation, discussions and constructive feedback for the participants.